Always Accessible

We recently bought a new house in Frisco / Little Elm area through Joe Atwal. Keeping in mind that we were first time homebuyers, Joe walked us through the entire process step-by-step. During the first meeting itself he stressed the importance of having the mortgage process sorted out – and when asked, he provided a number of contacts for good mortgage brokers. Since we did not have a lengthy credit history in US and working on a visa, he suggested going through some specialty mortgage brokers whom he had prior experience with. And it really worked. When we started looking at properties, he helped us set up numerous appointments in one single time-slot within one area so that we could compare apples-to-apples. As we were walking through several houses, he was providing his valuable inputs and suggestions throughout – but in a very genuine way – not putting any pressure. When we finalized a new build, he walked with us through a couple of other model homes within the same area to compare the build quality of those homes. He also helped us negotiate with the builder. Throughout the build process he kept in touch and offered to help along the way. When the house was ready, he was present through multiple house walkthroughs to ensure that a quality house was delivered to us. Most importantly, he was always prompt – in his responses to emails, texts, voicemails and calls. Whenever we tried to reach him, he was always accessible. If we left him a message or a voicemail, he would respond back promptly. He would always show up for all the appointments on time – ahead of us every single time!! I would certainly recommend him wholeheartedly to everyone.

— user85123722